Privacy Policy

Last updated: March 2026

1. Introduction

Lushly Plants ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you use the Lushly application and website.

2. Data We Collect

  • Account information: name, email address, and profile photo
  • Plant and garden data you create within the app
  • Usage data and app interactions
  • Device information and analytics data

3. How We Use Your Data

We use your data to:

  • Provide and improve the Lushly service
  • Personalise your plant care experience
  • Send relevant care reminders and notifications
  • Ensure platform security and prevent misuse

4. Data Sharing

We do not sell your personal data to third parties. We may share anonymised, aggregated data for analytics purposes. We use trusted third-party services (such as cloud hosting and analytics) to operate Lushly, all of which are contractually bound to protect your data.

5. Your Rights

Under GDPR and applicable data protection law, you have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion of your data
  • Object to certain processing

To exercise these rights, contact us at service@lushly.cloud.

6. Data Retention

We retain your data for as long as your account is active. You may delete your account at any time from within the app.

7. Cookies

We use essential cookies for app functionality and optional analytics cookies to help us improve the service. You can manage cookie preferences in your browser settings.

8. Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via the app or email.

10. Contact

For privacy enquiries, please contact us at: service@lushly.cloud